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Urban Smalls Customer Service

Thanks for your interest in Urban Smalls! We hope you're happy with your purchase and your experience on our site. We've outlined our policies below, but please contact us at 877.519.5498 or info@urbansmalls.com if you have any questions.

Orders ship within 4-5 days, typically via US Post. Please allow up to a week for your purchase to arrive; you can see tracking information under My Account. For faster service, please use the Expedited Shipping options during checkout and contact us to confirm. Please note that UPS does not ship to P.O. boxes.

Returns and Exchanges
If for any reason you're unsatisfied with your Urban Smalls purchase, please contact us within 14 days for a refund or credit. We do not accept items that have been worn. After contacting us, please send the item and your contact information to:

Urban Smalls
1321 Upland Drive, #4223
Houston, TX 77043

Shipping on returned items is not refundable.

Privacy and Security
All personal information you provide on this site is secure and encrypted; we do not sell or share customer information with anyone.

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